Government promises

Ensure that the Canada Revenue Agency is a client-focused agency.

Undertake a review of Canada Post to make sure it provides high-quality service at a reasonable price.

Modernize procurement practices.

Establish new performance standards for government services and measure and report on performance.

Align business support programs across governments.

Reduce the administrative burden on small business.

Improve client service delivery and immigration, refugees and citizenship application processing times.

Help injured Veterans by re-establishing lifelong pensions and insuring that they all have access to financial advice and support.

Expand access to the Permanent Impairment Allowance to better support Veterans.

Provide injured veterans with 90% of their pre-release salary, and index this benefit to inflation.

Create a Veterans Education Benefit that supports the education costs of Canadian Forces Veterans after completion of service.

Improve career and vocational assistance for Veterans.

Deliver a higher standard of service and care, and ensure that a "one veteran, one standard" approach is upheld.

Re-open the nine Veterans Affairs service offices recently closed.

Create two centres of excellence in Veterans' care, including one specialized in mental health and post-traumatic stress disorder.

Support families who are providing care and support to Veterans living with physical and/or mental health issues.

End the time limit for surviving spouses applying for vocational rehabilitation and assistance services.

Increase the Veteran survivor's pension amount from 50% to 70%.

Ensure that surviving spouses of Veterans receive appropriate benefits by eliminating the marriage after 60 clawback.

Double funding to the Last Post Fund to ensure that all veterans receive a dignified burial.

Assess whether current farm income safety nets meet the needs of Canadian farmers.

Reduce complexity and strengthen partnerships between National Defence and Veterans Affairs.

Ensure that the Canada Revenue Agency proactively contacts those who are entitled to, but are not receiving, tax benefits.

Ensure that the Canada Revenue Agency (CRA) offers a service through community organizations to complete returns for lower-income Canadians whose financial situation is unchanged year-to-year.

Ensure that the Canada Revenue Agency supports more Canadians who wish to file taxes using no paper forms.

Ensure that the Canada Revenue Agency delivers correspondence and other communications that are straightforward and easy to read.

Ensure that a fixed percentage of funds is devoted to experimenting with new approaches to challenges and measure the impact of programs.

Develop a strategy that aims to create a single online window for all government services.

Set transparent service standards for the delivery of Employment Insurance (EI) benefits.

Help Veterans gain skills to successfully transition to the civilian workforce.

Implement the Caregiver Recognition Benefit, paid directly to Veterans' caregivers.

Implement the new Veteran Emergency Fund and Veteran and Family Well-Being Fund.

Streamline the suite of benefits, improve transparency and communications, and improve the experience of Veterans as their needs change throughout their lives.

Ensure public servants are paid accurately and promptly.

Improve the delivery of information technology within the government, including the renewal of Shared Services Canada.

Ensure the timely and orderly transition of Parliamentary operations during the renewal of the Parliamentary precinct.

Enhance the quality and capacity of services provided by the Translation Bureau, and promote the economic vitality of Canada's translation and interpretation community.

Ensure that the government’s advertising budget better supports Canadian content providers and platforms.

Support the delivery of Service Canada programming in rural communities.

Increase the value of the Disability Award.

Implement the Auditor General's recommendations on enhancing mental health service delivery to Veterans.