Re-open the nine Veterans Affairs service offices recently closed.

What success looks like

To improve services for Veterans, all Veterans Affairs Canada offices previously closed have been re-opened and resources have been added in new areas not previously served.

Government's narrative on progress

All nine offices previously closed reopened and a new tenth office opened to serve the needs of Veterans in Surrey, BC, and the Lower Mainland. In addition, the government expanded outreach to the territories and other northern communities to provide an enhanced level of service to Veterans and their families. As of April 2018, the government hired more than 470 new employees, including 190 new case managers, to improve services for Veterans.

Note: this is the government's own description, not an independent assessment.