Reduce complexity and strengthen partnerships between National Defence and Veterans Affairs.

What success looks like

A simpler and easier to navigate process for delivering benefits and services to ensure members of Canada's Armed Forces (CAF), Veterans, and their families are well supported and properly prepared for civilian life.

Government's narrative on progress

The Government is developing a roadmap for the delivery of a simpler and more streamlined transition process focused on clients. It focuses on increased awareness and easier navigation of benefits and services, timely provision of benefits and services, recognition of service and a lifelong sense of belonging, continuity of health care, and career development support. Budget 2019 provides $135.1 million over six years, beginning in 2018–19 to make the process of transitioning to post-service life simpler and seamless.  The funding provided will help: • Expand access to support provided by the Canadian Armed Forces Transition Group to ensure that members of the Canadian Armed Forces—not just those who are ill and injured—benefit from personalized support services. • Enhance training available on transitioning to civilian life, to improve members of the Canadian Armed Forces’ knowledge of programs, benefits and available services. • Launch a new online Screening Tool to help Veterans Affairs Canada identify members of the Canadian Armed Forces at risk of a difficult transition and proactively inform them about the services and benefits that may help them most. • Improve services to departing members by making benefit application and information sharing between Veterans Affairs Canada and the Department of National Defence simpler and more streamlined. • Launch a Member’s Transition Task List, available through a service member’s My VAC Account, to help them better navigate the process from beginning to end. In addition, the Government will amend legislation to expand eligibility for the Education and Training Benefit, so that members of the Supplementary Reserve can access it. The Education and Training Benefit provides veterans with up to $80,000 for education.

Note: this is the government's own description, not an independent assessment.