Ensure that all federal services are delivered in compliance with the *Official Languages Act*.

What success looks like

More Canadians receive federal services and communications in their official language of choice.

Government's narrative on progress

The Government of Canada conducted the first review of the Official Languages Regulations in over twenty-five years. The government is committed to ensuring the public is served in their official language of choice. Currently, 86.5% of federal institutions report that oral and written communications in designated bilingual offices ""nearly always"" occur in the official language chosen by the public. The government has set a target to achieve at least 90% in 2020. In October 2018, the government introduced amendments to the Official Languages Regulations. The regulations implement key provisions of Part IV of the *Official Languages Act* regarding communications with, and services to, the public and are expected to be adopted by June 2019.

Note: this is the government's own description, not an independent assessment.